Terms And Condition

1. Overview

These Terms & Conditions govern your use of our website: ruchisuniverse.com, including purchasing products, browsing content, and engaging with our services. If you do not agree with any part of these terms, you should not use this website.

2. Use of the Website

You agree to use the website only for lawful purposes. You must not misuse the site by knowingly introducing viruses or attempting to gain unauthorized access to our servers.

3. Products & Descriptions

We strive to ensure that all product information, descriptions, and images are accurate. However, due to the handcrafted and artistic nature of our products, there may be slight variations in color, texture, or size.

We reserve the right to:

• Modify or discontinue products at any time
• Update prices, descriptions, or availability without prior notice

4. Orders & Payments

• All orders placed through our website are subject to acceptance and availability.
• Once an order is placed, you will receive a confirmation email.
• Payments must be made at the time of purchase through our secure payment gateways.

We reserve the right to cancel or refuse an order if fraud or an unauthorized transaction is suspected.

5. Shipping & Delivery

• Orders are processed within 3-5 business days.
• Delivery timelines may vary based on your location and selected shipping method.
• Ruchi’s Universe is not responsible for delays caused by shipping partners or unforeseen circumstances.

(Refer to our Shipping Policy for more details.)

6. Returns & Refunds

Due to the personal, made-to-order, or artistic nature of our products, all sales are final unless the item is damaged or incorrect upon delivery.

For eligible returns, contact us within 3 days of receiving your order.
(Refer to our Return Policy for full details.)

7. Intellectual Property

All content on this website – including images, artwork, text, product designs, and logos – is the intellectual property of Ruchi’s Universe and protected by copyright laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our artwork for commercial purposes without written consent

8. User Accounts

You may create an account to streamline your shopping experience. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

9. Limitation of Liability

To the fullest extent permitted by law, Ruchi’s Universe shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or purchase of our products.

10. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Pondicherry.

11. Changes to Terms

We may update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of the site constitutes your acceptance of any updates.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us at: