Welcome to Ruchi’s Universe. Your privacy matters to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or make a purchase through our platform.
1. Information We Collect
We collect the following types of information when you visit or use our website:
- Personal Information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment details (handled securely via payment gateway)
- Non-Personal Information:
- Browser type
- IP address
- Device information
- Site usage and interaction data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates, confirmations, or promotional emails
- Improve website experience and functionality
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share information with trusted third parties to fulfill services, such as:
- Payment gateways (e.g., Razorpay, Stripe, PayPal)
- Shipping and logistics partners
- Website analytics tools (e.g., Google Analytics)
These third parties only receive the data necessary to perform their specific function.
4. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and remember your preferences. You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of promotional communications
To do so, please email us at: universe.ruchi@gmail.com
7. Children’s Privacy
Ruchi’s Universe does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our site implies your acceptance of any changes.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Website: https://ruchisuniverse.com/